Privacy Polity

Last updated: August 12, 2025

At Hotel Senda Loto, we value and respect the privacy of our guests, users, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information:

Contact details: name, address, phone number, email.
Reservation details: stay dates, number of guests, preferences.
Payment information: card number, expiration date, and other necessary data to process the transaction.
Technical information: IP address, browser type, operating system, pages visited.
Feedback or comments voluntarily submitted.

2. Use of Information

We use the information to:

Manage and confirm reservations.
Provide the requested services and personalize your experience.
Process payments and issue invoices.
Send communications related to your stay, promotions, or satisfaction surveys.
Comply with legal and regulatory obligations.

3. Sharing Information with Third Parties

We may share your data with:

Technology, payment, or digital marketing service providers.
Competent authorities when required by law.
Online travel agencies (OTAs) when you make a reservation through them.

4. Information Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, or destruction.

5. Cookies and Similar Technologies

We use cookies to improve your browsing experience, analyze site usage, and offer personalized advertising. You can configure your browser to block cookies, although this may affect some site features.

6. User Rights

You may:

Access your personal data.
Request the rectification or deletion of your information.
Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at: info@sendaloto.com.

7. Changes to this Policy

We may update this Privacy Policy at any time. The new version will be published at this same link.

Contact:
Hotel Senda Loto
+57 321 686 5992
info@sendaloto.com